Dedicated and experienced IT professional with a proven track record in providing high-quality technical support and solutions. Skilled in troubleshooting a wide range of IT issues, managing IT infrastructure, and ensuring superior customer service.

Proficient in cloud computing, Microsoft product administration, and IT service management. Possesses strong communication skills and a commitment to continuous improvement.

  • Windows Server
  • Network+
  • Security+
  • Linux
U.S. Army seal
U.S. Army Reserves

21W Carpentry Specialist

E-4 Specialist

Mar 2010 — Mar 2018

E-4 Specialist rank insignia
AWS Certified Cloud Practitioner badge

AWS Cloud Practitioner
Dec 2023 – Dec 2026

Microsoft Azure Fundamentals badge

Azure Fundamentals
May 2021

CompTIA Security+ CE badge

CompTIA Security+ CE
Apr 2016 – Apr 2019Expired